Shipping & Returns
* Order Processing Time:*
- Canada: Typically, your order will be processed within 1 business day. Once we have confirmed all details, your order will be dispatched. Delivery within Canada is expected to take *2-4 days*.
- *USA:* Orders are processed within 1 business day and shipped promptly. Delivery to the USA generally takes *2-3 days*.
- *EUR:* Orders placed in EUR will be processed within 1 business day and shipped accordingly. Delivery times for EUR are estimated at *7-15 days*.
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*Return & Exchange Policy:*
We offer a straightforward return policy. You may return the item by mail within *7 days* (15 days during the Holiday Season) from the date of receipt. Please note that items must be returned in their original condition, unwashed, unworn, and undamaged, with all tags intact.
To facilitate a smooth return process, please contact us via email before sending back any items at *pushjeans@ividojeans.com*. We will respond promptly to assist you further.