Shipping & Returns
Shipping & Returns
Fast, free, and hassle-free — so you can shop with confidence.
Delivery Times
All orders are processed within 1 business day.
CANADA
2–3 business days
UNITED STATES
2–3 business days
EUROPE
7–15 business days
Exchanges
Within 30 days of the shipping date.
Exchanges are free — we cover shipping both ways when you choose a new item.
Exchanges are free — we cover shipping both ways when you choose a new item.
Returns
Within 14 days of the shipping date for a refund.
Items must be unworn, unwashed, undamaged, with all original tags attached.
Items must be unworn, unwashed, undamaged, with all original tags attached.
Shipping Costs
Free shipping on all outgoing orders.
If you return your full order, you cover the return shipping to our Vancouver location — and once we receive it, we send you a coupon matching that cost as store credit toward your next Ivido purchase.
If you return your full order, you cover the return shipping to our Vancouver location — and once we receive it, we send you a coupon matching that cost as store credit toward your next Ivido purchase.
How to Start a Return or Exchange
Email us at info@ividojeans.com before sending anything back.
Our team will guide you through every step.
CONTACT US
Our team will guide you through every step.
